Legal

Privacy Policy

Last updated August 5, 2024

At GrabColors we are committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you use our service.

1. Information we collect

Personal information

When you create an account or use our services, we may collect:

  • Email address
  • Display name
  • Profile information you provide
  • Payment details, processed securely by our payment processor

Usage information

We automatically collect certain information about your use of the service:

  • Color palettes you create and save
  • Usage patterns and preferences
  • Device information and browser type
  • IP address and approximate location
  • Cookies and similar tracking technologies

2. How we use your information

We use the collected information to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Improve the service and develop new features
  • Analyze usage patterns to enhance the experience
  • Comply with legal obligations

3. Information sharing and disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service providers. Trusted third parties that help us operate the service.
  • Payment processing. Payment details are processed by Paddle.
  • Legal requirements. When disclosure is required by law or to protect our rights.
  • Business transfers. In the event of a merger, acquisition, or sale of assets.

4. Data security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure

5. Your rights and choices

You have the following rights regarding your personal information:

  • Access. Request a copy of the information we hold about you.
  • Correction. Request correction of inaccurate or incomplete data.
  • Deletion. Request deletion of your personal information.
  • Portability. Request your data in a machine-readable format.
  • Objection. Object to processing of your personal information.
  • Restriction. Request restriction of processing in certain cases.

6. Cookies and tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may limit some functionality.

7. Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined here, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymise it.

8. International transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and use appropriate safeguards.

9. Children's privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have, please contact us.

10. Changes to this policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact

If you have questions about this policy or our privacy practices, write to us: